The Instant Pot electric pressure cooker is probably a wonderful kitchen appliance -- if it works. I just got one and it worked very nicely -- twice. I got it from Amazon. When I tried to contact Amazon about it the robot website maze presents me with one choice -- return it. This thing weighs about 35 pounds and it comes in a BIG box. The cost to ship it back to Amazon would be half as much as the purchase price ($100). I want Amazon to do an even exchange via UPS pick-up & delivery. But there is no way to ask Amazon to do that because their website offers one option -- return it. Bottom line: Instant Pot is a risky buy. And Amazon sucks!